Frequently Asked Questions
Q: What is the estimated delivery time?
A: Normally it ranges between 25-45 days depending on the specific models and order quantity.
Q: Is a sample service available and how long does it take?
A: Yes, sample services are available with a finishing time of approximately 7-12 days.
Q: What are the standard payment terms?
A: We require a 30% deposit, with the balance collected after the issuance of the Bill of Lading (B/L).
Q: What kind of warranty is provided for the products?
A: We offer a 3-year warranty on our products and maintain dedicated after-sales support.
Q: Do you provide labeling services like FBA barcodes?
A: Yes, we provide various barcode and label sticking services, including FBA codes, as per customer requirements.
Q: Are OEM and ODM services available?
A: Both OEM and ODM services are available. We operate a professional design department to meet your specific needs.
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